Privacy Policy

When you create an account we store your email address, name (if you provide one), a hashed password, and a verified phone number. Every time you tune into a frequency, save a Harmonic Blueprint, or interact with the Wellness Assistant we log the interaction so we can personalise your experience over time.

We also automatically capture technical details — IP address, browser type, and audit events (sign-in, plan changes, admin actions) — so we can keep your account secure.

Your information powers the product itself: audio personalisation, Harmonic Blueprint drift detection, Weekly Alignment reminders, and the assistant's context. We also use it to send transactional emails (receipts, password resets, phone verification codes) and — only when you opt in — Weekly Alignment SMS reminders and marketing announcements.

Solarisound relies on a small set of vetted vendors to operate: Stripe processes payments and stores card details on our behalf; Twilio sends verification codes and Weekly Alignment SMS messages; Resend delivers our email; and Anthropic, OpenAI, and Google power the Wellness Assistant's language models. We share only the minimum data each vendor needs to do its job.

Solarisound offers a personalized Harmonic Blueprint feature that analyzes your unique frequency signature. To protect your privacy:

• Local Processing: When you record your voice for analysis, the audio is processed locally on your device using the Web Audio API. Your actual voice recording is never uploaded to, stored on, or transmitted to our servers.
• Data Storage: We only store the resulting mathematical frequency profile (the Eigenmode Profile) to provide your personalized sound journeys and track your resonance progress over time.
• User Control: You may reset or delete your Eigenmode Profile and all associated resonance data at any time through your Account Settings.

If you opt-in to receive SMS notifications, Solarisound will use your phone number solely to deliver account alerts, re-engagement nudges, and wellness reminders.

No Third-Party Sharing: Your mobile information will not be shared with third parties or affiliates for marketing or promotional purposes.

Opt-out: You can cancel the SMS service at any time by texting STOP to our short code or toggling the setting in your profile. After you send the SMS message STOP to us, we will send you an SMS message to confirm that you have been unsubscribed.

Phone numbers provided for SMS alerts are used only for account notifications and wellness reminders. We do not sell or share your phone number with third parties for marketing purposes. Consent is not a condition of purchase. Message and data rates may apply. Message frequency varies. Reply HELP for help.

We record every SMS we send (category, delivery status, and the last four digits of your phone number) so the admin team can audit deliverability. Full phone numbers are never written to our audit log.

You can update or delete your information at any time from your account dashboard. Closing your account cancels any active Pro subscription at the end of your current billing period and signs you out of every device — but keeps your data on file in case you decide to reactivate by signing in again.

To stop receiving marketing emails, use the unsubscribe link at the bottom of any email. To stop SMS messages, reply STOP to any text.

Account data is retained while your account is active and for a reasonable period after cancellation so you can reactivate. Audit logs are retained for a longer window to support security investigations.

Users can delete their accounts and data at any time via the profile settings. Deletion is permanent and removes your Eigenmode Profile, Harmonic Blueprint history, and personalization data.